By Dan Rockwell
When was the last time you said a good word to a co-worker, employee, spouse, son, or daughter?
- Don’t wait till later. See it say it.
- Describe the positive behavior you observed.
- Explain the impact on you, them, and others.
I saw you leave your station for a few minutes to help John complete his task. When you do that, it increases our productivity and that helps everyone. It makes my day better knowing you are ready to step in when needed. You’re important to our success. Thank you.
Johnny, I noticed that you picked up around the house. It sure makes our home more pleasant when you help keep things orderly. I want to be part of a happy family and you’re helping that happen. When your dad sees you picking up he realizes you are a responsible person that can be trusted.
See it say it. Why not take a walk about the office and when you see it, say the good word using the three ideas I listed above.
Leaders reach high by reinforcing positive behaviors.
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Photo credit: iStock